All orders are handled and shipped out from one the warehouses that we have in Valencia, Spain and Asia.
The average order processing time is 1 business day. Please note that we do not ship on weekends or holidays.
When you receive your order confirmation you will be informed of the approximate delivery date.
In the event that your product is not in stock but it is anticipated that we will have it soon, we will inform you of such circumstance and if you proceed with the purchase the delivery date may vary attending to this circumstance.
We have different shipping options, Express and Standard:
Express Europe: 2 - 6 business days for delivery.
Express USA & Canada: 4 - 8 business days for delivery.
Express Rest of the World: 6 - 12 business days for delivery.
Free Standard Shipping Worldwide: 7 -15 business days for delivery.
We cannot guarantee delivery times but we will do our best to ensure that the shipping companies meet these deadlines.
We can deliver to the countries listed in the shipping address on the checkout page. However, for possible deliveries to other locations, please contact us at the following e-mail address: firstname.lastname@example.org.
Shipping costs vary depending on the country of destination.
Express Europe: Between 3,95€ and 5,95€, depending on the country.
Express USA & Canada: 9.95$ USD
Express Rest of the World: 9.95$ USD
Standard Shipping Worldwide: Always Free.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
We ship worldwide no matter where you are from.
Free exchanges and a 30 day guarantee.
Reach out to us via email or live chat.
We ship your order in a plastic free envelope.